KB and Troubleshooting articles for ClickView Administrators and IT Staff
Upgrading to Library Editor
- Addressing Publisher Backup Tool Errors
- Downloading videos and resources From ClickView Publisher
- Publisher not automatically syncing content to ClickView Online (PB061)
- Adding Audio Files (MP3) to your ClickView Publisher Library Before Migration
- How to Get Ready for Library Editor
- How to Locate the Server of Master Publisher
- How to add videos to Library Editor
- How to Manage Ratings and Year Group Access
- How to delete videos in Library Editor
- How to Add, Delete and Merge Chapters in Library Editor
- How to send video requests for Shared Libraries?
- How to manage access to Shared Libraries?
Local Cache 2.0
- How do I install ClickView Local Cache 2.0?
- Updating ClickView Local Cache 2.0
- Troubleshooting ClickView Local Cache 2.0
- Navigating the ClickView Local Cache 2.0 Admin Console
- What is ClickView Local Cache 2.0? Do I need ClickView Local Cache 2.0?
- How do I manage Local Cache 2.0 through ClickView Online?
- PB108: Deploying the ClickView App for Windows 10 through Group Policy (GPO)
- Deploying ClickView app on Windows 10
- PB110: Configuring video playback quality on the iPad/iPhone App (iOS)
- PB111: Enabling Closed Captions for the ClickView App for iOS
- PB112: How to use Local Storage on iOS, Android, or Windows 10 devices
- PB114: Sideloading the ClickView App for Windows 10
- Service Status
- Whitelisting ClickView on your Organisations Firewall (PB055)
- ClickView’s New Search Features
- Creating and Managing ClickView Online Users (PB046)
- How Do I Edit Videos in Workspace?
- How do I link my Apple TV (4th gen and later) to my ClickView account?
Single Sign-On (SSO)
- ADFS SSO On-Boarding Information [SAML]
- Google Apps Single Sign On (SSO) Integration with ClickView Online
- Accessing ADI Administration Page (Group Mappings and Sign-in Page Customisation)
- ADI Access Issues - ClickView iOS App
- ADI Service Termination
- Azure AD SSO