KB and Troubleshooting articles for ClickView Administrators and IT Staff
- How to add videos to Library Editor (non-admins)
- How to Manage Video/Year Group Access
- How to delete videos in Library Editor
- How to Add, Delete and Merge Chapters in Library Editor
- How to send video requests for Shared Libraries?
- How to manage access to Shared Libraries?
Local Cache 2.0
- How do I install ClickView Local Cache 2.0 (Win2k8/Win8.1)?
- How do I install ClickView Local Cache 2.0?
- Updating ClickView Local Cache 2.0
- Troubleshooting ClickView Local Cache 2.0
- Navigating the ClickView Local Cache 2.0 Admin Console
- What is ClickView Local Cache 2.0? Do I need ClickView Local Cache 2.0?
- PB108: Deploying the ClickView App for Windows 10 through Group Policy (GPO)
- Activating the ClickView App for Apple TV (PB109)
- PB110: Configuring video playback quality on the iPad/iPhone App (iOS)
- PB111: Enabling Closed Captions for the ClickView App for iOS
- PB112: How to use Local Storage on iOS, Android, or Windows 10 devices
- PB113: Recording and Uploading Videos using the ClickView iOS App
ClickView Player (Deprecated)
- Changing VMR settings via the registry editor
- Creating a PDF of ClickView Publisher videos
- Deploying the ClickView Player MSI package over the network via Group Policy
- Publishing ClickView Player material to WMV
- Setting the ClickView Publisher IP address for ClickView Player
- Setting The Publisher (Master) address for deployed instances of ClickView Player for Mac OS X
- PB021: ClickView Chapter Concatenator
- PB054: Optimising your ClickView solution for 'Local Cache' or 'Full Cloud-Only' use
- Whitelisting ClickView on your Organisations Firewall (PB055)
- Activation Issues (PB005)
- Adding Video and Audio Files (MP3) to your ClickView Publisher Library (PB056)
- Altering the ClickView Digital Video Recorder Capture Path (PB057)
Single Sign-On (SSO)
- ADFS SSO On-Boarding Information [SAML]
- Google Apps Single Sign On (SSO) Integration with ClickView Online
- Accessing ADI Administration Page (Group Mappings and Sign-in Page Customisation)
- ADI Access Issues - ClickView iOS App
- ADI Service Termination
- Azure AD SSO