**Please note, this article is not applicable if you use Single Sign On**
Click here to check if your institute uses Single Sign On before proceeding.
As administrators, you just need to log into ClickView Online using your normal user account. From there you can select your name in the top right corner of the screen and select 'Settings':
If you do not see this setting, please contact ClickView Customer support for further assistance.
Once you arrive on the Settings page, select 'Staff' under User Management:
From the User Management section in the settings option within ClickView Online, click Add Teacher:
This will present the box below:
From here we can complete the mandatory fields:
Once you are happy the details are accurate, click the Save box.
You will notice there is a field entitled 'Is Admin' and a field entitled 'Additional Permissions' within the Add Teacher dialog box. 'Is Admin' will give the staff additional privileges that other Staff accounts may not have, such as the ability to access Library Editor. 'Additional Permissions' will give the staff the ability to view login and usage reports.
Note: A password must be set within here by default. Ensure the user is made aware of the password which has been set. Alternatively, follow the steps below to email the user and allow them to set their own password.
The user account will then be created. You can then click the E-mail envelope alongside the user account to send an e-mail to the user:
The user will then receive an e-mail with a hyperlink. Upon clicking on the hyperlink, the user will be prompted to set a password of their choice. From here they can access ClickView Online using their e-mail address and the password they have set.