Summary

Updates to the ClickView Publisher software packages will be released periodically to introduce new features, update existing features/functions and also fix reported software bugs. The following tutorial will run through the steps to applying a ClickView Publisher update.

ClickView recommends that you update your ClickView Server to the latest version of ClickView Publisher first and then update subsequent client instances of ClickView Publisher thereafter.

Note: These steps apply to Publisher version 3 and above. If you are running a lower version, you will need to uninstall the software and then reinstall with the latest download. If you are not sure what version you have installed, go to Help -> About ClickView Publisher.

Installing & Updating

STEP 1:

Once you have downloaded the latest version of ClickView Publisher, please run the ClickView Publisher Installer and agree to the EULA to proceed with the installation

STEP 2: 

In the next step the installer will prompt for confirmation of the installation path & at this time the installer will auto-detect the previous installation path specified and specify this as the Installation location.

Note: ClickView strongly recommends that you do not change this path when upgrading ClickView Publisher.

Step 3 :
Once the Destination folder have been detected from the previous section, we are ready to start the installation for the latest software > select ' Install ' to begin

During the process the new version will be installed, registered and services will be installed.

STEP 4:

Once you have installed the latest version of ClickView Publisher you can confirm the version by navigating to the ' Help > About ClickView Publisher' and the software version will be displayed there.