Tuesday 17th July 2018
We are currently experiencing a processing delay with TV recordings from England. This may cause delays of up to 48hrs for content to appear in ClickView TV.
We apologise for any inconvenience.
- 18/07/2018, 10:00AM: Most TV programmes in England/Wales region broadcasted on Tuesday 17th July 2018 will not be available due to reception problems. Al Jazeera English programmes are not available from Tuesday 17th July and Wednesday 18th July.
Tuesday 12th June 2018
- At 10:45am we received reports of some customers using SSO authentication where customers are unable to sign in.
- At 10:50am our team began working to resolve services to normal working order.
- At 11:00am the issue was marked as resolved after confirming with multiple customers. Apologies for any inconvenience this caused.
Still seeing an error message for single sign on?
Please refresh your browser - unfortunately browsers cache webpages and as a result the error message has been cached, preventing the authentication with ClickView Online. This does only affect users who were trying to authenticate whilst the service was down.
Alternatively, try an incognito or inprivate browser. Please don't hesitate to contact support should you require further assistance.