**Please note, this article is not applicable if you use Single Sign On**
Click here to check if your institute uses Single Sign On before proceeding.
This article will familiarize users on how to create Staff and Students accounts for ClickView within ClickView account administration.
As administrators, you just need to log into ClickView using your normal user account. From there you can select your name in the top right corner of the screen and select "Settings".
If you do not see this setting, please contact ClickView Customer support for further assistance.
Once you arrive on the Settings page, select either "Teachers" or "Students" from the User Management sidebar heading.
After selecting the relevant user type from the sidebar, click on Download the Excel template.
This will initiate a download of a .CSV (Microsoft Excel) spreadsheet template. Save this to a suitable location.
Open the file with Microsoft Excel (or equivalent spreadsheet software that can open .CSV files). You will see this template contains various fields, depending upon whether it is a Student CSV template or Teacher CSV template.
- First Name
- Year Group (in the format Grade X).
Note: For Kindergarten, please use the word Kindergarten, instead of Grade 0 or Grade K.
Note: All of these fields must be completed. The syntax of the spreadsheet is important, and as a result, it is important that you specify Grade and the users' respective year group when adding them in to the spreadsheet. For example, the below screenshot shows John Jones who is in grade 8. The spreadsheet syntax says 'Grade 8'. It is not written as '8' or 'Eight' or 'Gr 8'. If the correct syntax is not used, then it will not be able to be imported.
You will see this template contains 3 fields:
- First Name
- Last Name
Please complete the spreadsheet - all of the three fields in this spreadsheet must be completed.
Importing the Template into ClickView
Once the spreadsheet has been filled, save the .CSV and close the .CSV editing software (i.e. Microsoft Excel). Ensure that the file is saved as a .CSV. Go back into the Account administration, then click on Manage Students or Manage Teachers, then Add New users from Excel:
Browse to the location of the filled out CSV and double click on it to begin the import process. The students or staff members specified within the spreadsheet will have their accounts created in ClickView.
If you are experiencing issues uploading this file, ensure that the spreadsheet is closed and that the location of the CSV file is local to your machine (i.e. not on a network location).
Once this process is complete, you will be able to see all the created Student accounts or Staff accounts.
Should a user already exists, the year group/name will be updated by the CSV file.
Within the Students section, you will see there is a box that says email selected users. This allows you to send an e-mail out to the users selected with the select boxes. In addition to this, you can specify for up to 100 users to appear per page by clicking on the *** Item(s) per page box. Click on Select all contacts and then Email selected users. This will e-mail all users on the page with an activation e-mail where they can set a password for ClickView use.
Note: If you find Students are not receiving their e-mail, please contact your IT department to ensure your institutions e-mail filter is not blocking e-mails coming through. As this process usually entails hundreds of e-mails being sent, it is not uncommon for e-mail servers to flag the e-mails as spam. ClickView recommends creating a white-listing rule on your e-mail server for any e-mails received from *clickvieweducation.com.
From the User Management section in the settings option within ClickView, click Add Student or Add Teacher respectively.
This will present the box below:
From here we can complete the mandatory fields:
Once you are happy the details are accurate, click the Save box.
You will notice there is a field entitled 'Is Admin' and a field entitled 'Additional Permissions' within the Add Teacher dialog box. 'Is Admin' will give the teacher additional privileges that other Teacher accounts may not have, such as the ability to access Library Editor. 'Additional Permissions' will give the teacher the ability to view login and usage reports.
Note: A password must be set within here by default. Ensure the user is made aware of the password which has been set. Alternatively, follow the steps below to email the user and allow them to set their own password.
The user account will then be created. You can then click the E-mail envelope alongside the user account to send an e-mail to the user:
The user will then receive an e-mail with a hyperlink. Upon clicking on the hyperlink, the user will be prompted to set a password of their choice. From here they can access ClickView using their e-mail address and the password they have set.
To delete a user's ClickView account, click on the Students or Teachers page within the ClickView Settings option.
Select the user that you wish to delete.
Then select 'Delete Selected Users'.
Confirm by selecting 'OK'.
The user(s) will now be deleted from the list of ClickView users for your institution.
Managing videos from within a Student's Workspace
To view and manage a students workspace, click the Students option within ClickView Settings page.
Find the student you wish to manage and select Manage User.
The user's account information will be displayed. The video's within the students workspace are also displayed. From this page, any student videos can be deleted if necessary.
To delete or download a video, select the Options button.