Sometimes when using a ClickView integration with other Learning Management Systems the integration will appear to malfunction. For example when using Canvas it will prompt you to sign in to ClickView and it will be successful but it wont take you to the ClickView page:
Or when using Blackboard a spinning wheel will show when trying to add a video:
These issues arise when there is a bad cookie in your browser or the browser cache has expired. To fix it simply clear your browser cookies and cache. Find the instructions for the different browsers below: