Prior to undertaking the below, please ensure your ADFS 'Organisation' information is published with your Federation Metadata.
To verify / populate this, right-click on the 'ADFS' folder in the top left hand pane > 'Edit Federation Service Properties'
Within this section, click on the 'Organization' tab, this should present you with the following:
Please ensure the 'Publish Organization information in federation metadata' box is ticked, and that all 'Support contact information' boxes are populated with valid data - this is mandatory.
Customers running an Active Directory with functional level of 2003 or higher will be able to take advantage of Microsoft's ADFS System for integrating with ClickView Online. We support ADFS on Windows Server 2008R2 (ADFS2.0) up to Server 2016(ADFS4.0). Below is a brief walk-through on how the ADFS Service can be installed on a Windows 2008 R2 Server:
1. Open Start
2. Click Administrative Tools
3. Click AD FS Management
4. Click AD FS Federation Server Configuration Wizard
5. Create a new Federation Service
7. New Federation Server Farm - Choose this option all the time even if you only plan on deploying one server. If stand-alone federation server is chosen, then you will not be able to add a new server to your AD Network.
8. Click Next
9. SSL Certificate - This should be pre-populated. If not please assign your SSL Certificate to the Default Website created in IIS
10. Federation Service Name - This should match the SSL certificate name
11. Click Next
12. Enter the AD FS service account name and password
13. Click Next
14. Click Next.
15. If the name of the federation service is already in use you might be presented with an error: “The SPN required for this Federation Service is already set on another Active Directory account. Choose a different Federation Service name and try again.” You’ll have to use setspn.exe to set the proper SPN.