As ClickView has moved on to become a HTTPS-only provider, your legacy ADI configs need to be adjusted to allow the ClickView iOS to successfully sign in via ADI.
You must also ensure the an SSL Certificate is installed to your server. If not, please perform from Step 6 of the following guide before proceeding further: https://www.clickviewsupport.com/hc/en-us/articles/214879088-ClickView-ADI-Installation-and-User-Guide#au
Please perform from the following instructions to successfully restore SSO for the iOS app access:
1. Access your AD server
2. Locate C:\Inetpub\wwwroot\clickview\web.config (default path)
3. Within this file locate the line of code:
<add key="OnlineSignInUrl" value="http://online.clickview.com.au/SignIn?token={0}"/>
4. Where http is specified, proceed to change this to https and save:
5. Locate your AD site in Web IIS and perform a restart:
6. Once complete, proceed to login via the ClickView iOS app to confirm that the issue is resolved.
|